Support Overview
We are committed to providing our customers and partners with world-class technical support for our software solutions. There are several support options to assist you:
Self-service Portal
The Self-service Portal provides you with access to our knowledge base and allows you to submit and track support requests online. Click here to login if you have been assigned a user name and a password.
Submit a ticket
If you have a feature suggestion or a general support question, you may use our online form to submit a ticket.
Telephone Support
Our telephone support is available between 9:00 am and 9:00 pm EST, Monday to Friday. You may contact Lanamark Support at (416) 342-1960 ext. 2 if you have Lanamark support credits.
Email Support
You may contact our support team by email at support@lanamark.com